Choose a promotion security level
Understand what Strict, Medium, Low, Off, and Custom do before choosing a fraud-prevention preset.
Security levels provide a quick starting point for repeat-entry and network protections.
Open the promotion builder and select Security β Security Level.
What each level does
CAPTCHA is separate from these presets. If the form contains a CAPTCHA field, it can remain active even when the Security Level is Off.
Choose a level
- Open the promotion and select Security.
- Review how many legitimate participants may share an internet connection.
- Select Strict, Medium, Low, Off, or Custom.
- If you select Custom, choose whether to enable IP address limits, set the maximum entries per IP address, and block VPN or proxy connections.
- Submit test entries from an allowed scenario before launch.
Your selection saves automatically. Changing a preset replaces the IP-limit and VPN/proxy settings with that preset's values.
Important considerations
An IP address can represent an entire home, office, school, store, event venue, or mobile network. A one-entry IP limit can therefore block different people who legitimately share a connection. VPN and proxy blocking can also affect privacy-conscious participants and some corporate networks.
Choose the least restrictive level that still matches your official rules and risk level. Review invalid entries before drawing or confirming winners.
Related articles
- Configure promotion security and eligibility controls
- Limit repeat entries and filter IP addresses
- Add CAPTCHA protection to a promotion
- Restrict promotion access with geofencing