Set up email sending for your account

Choose Revup-managed sending or your own domain, and understand what participants see when you email them.

Choose how your emails are sent

Revup offers two ways to send Flow emails. Revup-managed sending uses revupmail.com. Custom-domain sending uses your own domain. Both let you use a recognizable sender name and receive replies at your chosen verified inbox.

	Revup-managed sending	Custom-domain sending
From address recipients see	An address on `revupmail.com`	An address on your connected domain, such as `hello@yourbrand.com`
Domain setup	No DNS changes to your domain	Connect your domain and add the supplied DNS records
Sender verification	Verify the inbox you want to use for replies	Verify the sender inbox on your connected domain
Availability	Trial accounts and paid accounts	Requires an active paid account, domain verification, and Revup approval
Best fit	Getting started without configuring a domain	Sending with your own branded email address

A custom domain is optional. Choose Revup-managed sending if you want to get started without DNS setup. Choose a custom domain when you want participants to see your domain in the email's From address.

Understand From and Reply-To

From identifies who sent the email. Reply-To is where a participant's reply goes. They do not have to be the same address.

For example, if your business is Your Brand and your verified inbox is hello@yourbrand.com:

With Revup-managed sending, the sender name can be Your Brand, but the From email address uses revupmail.com. Select your verified hello@yourbrand.com inbox as Reply-To to receive replies there.
With a custom domain, the From email address can be hello@yourbrand.com. You can also select that verified inbox as Reply-To.

Verifying your inbox for Revup-managed sending does not change the sending domain to your own domain. Check the actual From and Reply-To selections before sending.

Set up Revup-managed sending

Open Account → Email Sending.
Review Edit Business Profile and keep your business details current before going live.
Under Revup managed sending, select Add Sender Email if you need to add an inbox.
Enter your sender details and complete the mailbox verification using the email sent to that inbox.
Use Set as Default for the sender you want to use by default, then review the From and Reply-To selections in your Flow.

You do not need to connect a custom domain or add DNS records for this option.

Set up a custom domain

Open Account → Email Sending and find Custom domains. Trial accounts must upgrade before connecting a domain.
Select Connect Custom Domain and enter the domain you control.
Add the displayed DNS records at your DNS provider, then recheck verification in Revup.
Complete the required business details and wait for Revup approval. DNS verification and Revup approval are separate requirements.
Once the domain is ready, use Add Sender Email for an inbox on that domain and complete mailbox verification.
Select the custom-domain sender in your Flow and check Reply-To before sending.

Test before launching

Send a test Flow email to an inbox you can inspect. Check the sender name, full From address, Reply-To address, branding, links, and unsubscribe option. Reply to the test to confirm it reaches the intended inbox.

Adding a domain alone does not confirm which sender a Flow uses. Review the selected sender and make sure Revup shows it as available. Inactive billing, incomplete DNS, pending approval, or a sending hold can prevent custom-domain sending.